We use FedEx for all shipments, and all rates are weight-based. At this time, we can only ship wine to the following states: AK, AZ, CA, CO, CT, DC, FL, ID, IL, IN, LA, MA, MD, MI, MO, MN, MT, NH, NV, NY, ND, OH, OR, PA, TX, WA, WI, and WY (please note that we can only ship the wines in the "Available in Texas" category to that state). We do not ship alcoholic products outside the United States. If your package contains alcohol, an adult over the age of 21 must be available at the time of delivery to sign for the package (for this reason, we cannot ship to P.O. Boxes). FedEx will attempt to deliver your package on 3 consecutive business days; if no one is there to sign for the package after 3 attempts, then FedEx will send your package back to us.
Please note that fine wine is extremely perishable, so we cannot guarantee the quality of any bottle shipped via Home or Ground service.
Sales tax applies to all retail orders shipping to California, New York, Pennsylvania, and Texas.
Please allow up to 72 hours for your order to be processed and shipped. Our office hours are 9am-5pm CST Monday through Friday, so please contact us directly if you have any specific requests.
If you experience issues with a delivery or with the quality of a product, please contact us with your order number and we will respond quickly with a solution. We stand behind the provenance of all of our wines, but we cannot provide refunds if a bottle is flawed due to cork taint. Regardless of the reason, a 3% restocking fee will apply to all cancelled or returned orders.